ISDN Phone Lines

ISDN, or Integrated Services Digital Network, are simply that; digital fixed lines as opposed to PSTSN’s analogue technology.

You cannot get ISDN as a single line (as in PSTN). This can be a waste for a small business only wanting 3 lines – they must pay for 4. This needs to be considered when selecting your phone system. With PSTN, you can add a line as your business grows, or reduce a line if you reduce the need for calling. ISDN doesn’t have quite the same flexibility.

ISDN does have other features though that could justify the inconvenience of a spare line.

Direct Indial Range (DID) gives you the opportunity to have direct numbers for staff. Imagine you have 2 ISDN2 services, you can make 4 simultaneous calls. You may have 9 staff, but they don’t all make calls at the same time so 4 lines (also called channels) are sufficient to service the 9 handsets you run through the PABX. With DID, each handset can have it’s own direct in dial number. You have 9 phone numbers but only 4 lines. DID numbers are provided in lots of 100, so plenty of allowance is given for growth.

ISDN Phone Lines are sold in a few different ways. These include ISDN2 (2 channels), or an ISDN10 (10 channels), ISDN20 (20 channels) or ISDN30 (30 channels).

ISDN2 - Smaller businesses tend to purchase their ISDN services in multiples of 2 lines (ISDN 2). Although these services can have as few as 2 channels, they are still able to make use of Direct In Dial numbers. As the business grows, you can add on ISDN2 services and assign numbers from your DID pool.

ISDN 10/20/30 - Larger companies tend to purchase their ISDN services in lots of 10, 20 or 30 lines (called ISDN 10/20/30). Once you get into the higher range, this enables some cost benefits on line rental and call pricing.

ISDN Phone Line Standard Charges

isdn phone line

REMEMBER, YOU CAN STILL HAVE A TAILORED PHONE PLAN!

Get your phone plan tailored here

Benefits of ISDN

ability to video conference
system allows you to add more capacity easily
gives you the ability to hold and already have new numbers through DID
Provided using Telstra’s robust ISDN network – tried and tested.

ISDN Phone Line Connection

Setting Up Your ISDN Phone Lines

Telcotalk can arrange your ISDN installation for you. There are also free installation options. Simply call 1300 telcotalk (835268) or email sales@telcotalk.com.au

The Service

Telcotalk offers a service next to none. We are easy to contact and prompt to respond. Telcotalk can also offer you a complete range of telecomunication services, services of which are accompanied by the attention of your very own account dedicated manager. To enquire about any of our other services please contact us on 1300 telcotalk (835268) or email us at sales@telcotalk.com.au

If you ever need help, we're only a phone call away. You'll never talk to a machine – instead, you'll get a human being, enthusiastic about solving your problem efficiently

Last but not least, many people have a different bill for the home phone, internet and mobile phones. With Telcotalk you can put all of your bills into the one convenient account!

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